Use the Resend service to dispatch a new OTP to the debtor.
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The user, at this point in the process, has been prompted to provide the OTP but cannot proceed and has requested a new code to be issued. The payer may contact the merchant directly or you may want to design a Resend Code button to your Signup page.

  • Call POST /conversations/resend to issue a new OTP.
  • The user will receive a new email with a new code included. (Note that if SMS authentication is being used then a new SMS is dispatched)

Move to the next stage in the conversation: Confirmation